Payroll Team Leader, Utrecht

Payroll Team Leader Role Purpose As a

Payroll Team Leader , you will coordinate and execute payroll operations to ensure accurate and timely employee payments in line with established payroll process guidelines, best practices, and local legislative requirements. You will lead a team of payroll professionals, ensuring policies, procedures, and service standards are consistently applied while driving operational excellence and continuous improvement.

Key Responsibilities Payroll Operations&Process Excellence

Adapt payroll processes and timelines in line with internal and external best practices, local legislation, and alignment requirements across multiple business units

Monitor payroll execution to ensure accuracy, efficiency, and adherence to deadlines using quality standards, ROI metrics, and benchmarks

Proactively review reports, gather feedback, and identify patterns of errors and opportunities for process improvement

Review and oversee payroll activities including accounting, distribution, and preparation of payments, benefits, taxes, and deductions

Review and calculate overtime, shift allowances, sales commissions, and bonus payments

Maintain and validate payroll records and reports prepared by the team

Resolve escalated and complex payroll issues, including those resulting from organizational changes

Leadership&People Management

Supervise and guide a team of payroll professionals and business support staff

Set clear goals and objectives to drive operational results

Ensure policies, practices, and procedures are understood and followed

Provide coaching, feedback, and development support to team members

Stakeholder Management

Understand customer and stakeholder needs and advise accordingly

Build strong, trusted relationships with managers and cross-functional partners

Collaborate closely with specialist departments

Coordinate with third-party providers and external service partners

Your Profile

Bachelor's Degree (HR certification preferred)

5+ years of experience in payroll operations

Proven experience leading or supervising payroll teams

Strong knowledge of SAP and HRIS systems

Solid understanding of payroll compliance and local legislation

Data analysis and reporting capabilities

Strong understanding of business processes and strategy

Project management skills

Excellent stakeholder management and influencing skills

Confident presentation and communication skills

Strong negotiation and facilitation abilities

Proven people management and resourcing experience

A structured, detail-oriented approach with a strong focus on accuracy

The ability to manage operational challenges that may be difficult but not highly complex

A continuous improvement mindset

The confidence to resolve escalated issues and drive payroll excellence

We offer:

Great opportunity to work for the biggest logistics company in the world

International and virtual environment

Flexibility and great opportunity to learn

Tempting compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Vaardigheden

Je beheerst Engels

Opleiding Bachelor's Degree (HR certification preferred)

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