Front Office Host / Receptionist, Amsterdam

Summary We are looking for a new Front Office star.

At Hyatt Regency Amsterdam, green is more than just a color, it’s our commitment. Situated near the lush Oosterpark and Hortus Botanicus, one of the world’s oldest botanical gardens, we bring the beauty of the great outdoors inside, creating an award‑winning living interior. Our green thinking goes far. From bamboo keycards to plantable sustainable pencils, even our Christmas tree is eco‑friendly. We simply decorate the trees already growing in the hotel!

Congratulations! Welcome to the vibrant Plantage neighborhood. The area has a rich history of trading exotic spices. One of the most authentic Indonesian restaurants is part of the Hyatt Regency experience. At

Mama Makan , guests can savor the flavors of Indonesia while learning about the spices and stories behind each dish, creating a truly unique journey.

Is hospitality your calling? Are you deeply passionate about the hospitality industry? Do you want all our guests to get the best possible service? Knowing your work is essential to making every guest's experience at Hyatt Regency Amsterdam personal and memorable.

By now, you probably know if this opportunity is right for you. Of course, you may have questions about your tasks, growth opportunities, and other possibilities. At Hyatt, we believe that everyone who works at our hotel is part of the family. We value teamwork and offer opportunities for growth through education, promotion, or relocation. When you start at Hyatt, who knows where you'll be, what you'll achieve, and who you'll become in the years ahead.

Your role at the Regency

Going out of your way to give the best arrival and departure experience to our guests.

Performing Check‑In and Check‑Out, answering guest queries and comfortably explaining all we have to offer, while upselling and recommending our many services as much as possible.

Being a true“host”—which means being the luggage porter, the concierge, receptionist: all things to everyone, day or night.

Addressing guest complaints and issues with empathy, aiming for resolution and satisfaction by informing your supervisor.

Qualifications

Minimum 1 year’s experience working in a Front Office department, ideally within a luxury hotel.

You do not hold back from all front‑office related administrative tasks, projects and responsibilities.

Good English language skills are important, and it would be even better if you also speak Dutch.

We highly value reliability and responsibility– if you're someone who doesn't shy away from their duties, you're exactly who we're looking for.

You must be eligible to work in the Netherlands, either holding an EU/EEA passport or a valid work permit for the country. Please note that we don't provide assistance with Visa or permit applications.

What can we do for you? Welcome to the Hyatt Family: a community dedicated to caring for each other, enabling you to thrive and be your best self.

Your perks

Enjoy 12 complimentary nights annually at Hyatt hotels worldwide, along with a 20% discount at our F&B outlets, ensuring memorable experiences with loved ones.

Experience the warmth of hospitality in your own city with a complimentary overnight stay, including cocktails and dinner for two.

Travel Allowance to assist with commuting, starting from just a 5‑kilometer travel distance from the hotel.

Uniform and in‑house laundry service.

25 vacation days.

Your well‑being

We prioritize the mental well‑being of our colleagues, offering free access to the “Headspace App” as both a resource for mindfulness and part of our “Hyatt Well‑Check” program.

We promote camaraderie and connection through a variety of social activities, including team‑building outings and sports/wellness activities.

We support physical wellness by providing access to the hotel gym.

Your development

Worldwide work experiences, with our commitment to smooth international transfers for your career growth and personal development.

We offer a personalized development plan designed to empower you and reach your full potential.

Access a diverse array of development resources via the Hyatt Learning platform, tailored to suit your individual learning style and preferences. Whether it’s through engaging e‑learning modules or interactive classroom sessions, we offer a variety of tools—including specialized courses in areas like Excel proficiency and Leadership—to support your professional journey with compassion and understanding.

Diversity

Be part of our international team, representing over 15 nationalities, with a wide variety of viewpoints and backgrounds.

We cultivate an environment of Diversity, Equity, and Inclusion within our team, where everyone feels valued and respected. We offer support through employee‑led groups like HyPride and Women@Hyatt, as well as workshops and trainings.

Are we what you’re looking for? If your answer is yes, we warmly invite you to share your CV and all the reasons why you believe we fit with what you're seeking!

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