Senior Software Engineer (MLAI services), Amsterdam

Senior Software Engineer (MLAI services) Amsterdam, Netherlands

Responsibilities We are looking for a

Senior Python Engineer

to play a key role in building the core of our AI platform. In this position, you will design and develop production‑grade systems that power intelligent automation, agentic workflows, and large‑scale retrieval services. This is a highly technical, hands‑on role that involves close collaboration with product and platform teams to transform advanced AI concepts into reliable, scalable, and secure solutions used across our enterprise ecosystem. You will also be responsible to:

Design, build, and maintain AI‑powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.

Develop an enterprise‑grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.

Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.

Write well‑structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.

Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.

Collaborate with cross‑functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.

Develop and enhance monitoring, validation, and observability for production‑grade AI solutions.

Drive the full software development lifecycle– from design and implementation to deployment, monitoring, and continuous improvement.

Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data‑intensive environments.

Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Example Projects

Building an evaluation and observability framework for AI model performance and reliability.

Developing an agentic orchestration platform that enables collaboration among multiple AI agents and tools.

Implementing semantic retrieval and agentic search capabilities over large enterprise knowledge bases.

Designing AI services that process and reason over high‑volume real‑world data at scale.

Requirements Qualifications / Experience / Technical Skills

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

5+ years of experience as a Software Engineer, with strong proficiency in Python.

Proven track record of building and maintaining production‑grade systems using Python.

Strong understanding of distributed systems, API design, and data‑driven architectures.

Experience with relational and non‑relational databases (PostgreSQL, Elastic, Qdrant, or similar).

Familiarity with AI/ML system design, including LLM integration and evaluation pipelines.

Knowledge of DevOps and observability practices (CI/CD, monitoring, metrics, and model validation).

Preferred Skills

Experience working with multiple LLM providers (OpenAI, Anthropic, Qwen, open‑source models).

Background in developer platforms or AI infrastructure services.

Familiarity with vector databases, semantic retrieval, and knowledge graph architectures.

Exposure to Langfuse, LiteLLM, LangChain, or similar frameworks.

Experience developing enterprise‑scale SaaS or distributed backend systems.

Contributions to open‑source projects in Python, AI, or infrastructure engineering.

Soft Skills / Personal Characteristics

Excellent communication skills, with the ability to convey complex technical ideas clearly to both technical and non‑technical audiences.

Collaborative and proactive approach, comfortable working across teams in a dynamic environment.

Strong analytical and problem‑solving abilities, with a focus on continuous improvement and innovation.

Curiosity and a genuine interest in emerging AI technologies and modern backend architectures.

Demographic and Self‑Identification Questions (EMEA) Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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