Customer Service Specialist, Amsterdam

At Kaddey you are the first person a golfer speaks to. Whether they're deciding on a€500 trolley, tracking their first order, or need help after something went wrong — you're the voice of the brand. That's where we make the difference as a premium brand: outstanding customer service that turns golfers into loyal fans.This is a customer service role with real responsibility— and real room to grow. You'll shape the role from the start: improving processes, building content, and using AI to work smarter. As the team scales, you'll lead it. You play golf. That matters. — Fluent English plus Dutch, German, or French— Experience with a CX platform like Richpanel or Gorgias — Comfortable handling the full order process in Shopify — Naturally commercial — can spot an upsell moment without it feeling like a sales pitch — Consistent and process-driven — same quality, every time

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