Dutch-Speaking Customer Support Agent - Fully paid …, Amsterdam

Ready to take your IT career international, working in a team supporting one of the biggest tech brands in the world?

We are hiring on behalf of our client for experienced German‑speaking Technical Support Engineers to support Microsoft Customers in their Microsoft Customer Support team. This is not entry level support; it is designed for professionals with a strong technical foundation who want to work with complex systems, enterprise environments, and real problem solving.

And yes, you’ll be doing this while living in Greece.

Your Role You will work with business customers, helping them resolve technical issues across Microsoft environments and services. This means collaboration, analysis, escalation when needed, and keeping stakeholders informed throughout the process.

You will:

Troubleshoot and resolve technical issues for Microsoft business clients

Handle cases across multiple channels (email, chat, phone)

Log and manage cases in internal systems

Investigate root causes and provide structured solutions

Escalate complex cases appropriately

Maintain strong professional relationships with business customers

Contribute to high customer satisfaction through technical expertise and communication

Requirements Technical background

Fluency in German and strong English skills

Degree or background in Computer Science, IT, Engineering, or similar

2‑3 years of helpdesk or system administration experience at medium to large businesses

Experience supporting business clients in a B2B environment

Strong problem‑solving and analytical skills

Technical knowledge in areas such as:

Windows Operating Systems

Networking (LAN/WAN)

Microsoft productivity tools

Active Directory&Directory Services

Exchange, Outlook, SharePoint

Office applications

Skype for Business / Teams

Certifications like MCSE or Cisco are a strong advantage.

Benefits Why this role is a career step up: you’ll be working on enterprise‑level technical issues, gaining exposure to complex Microsoft environments, and developing a professional profile that opens doors for future opportunities.

Life in Greece Beyond work, you get a lifestyle shift: sun, sea, an international community, and a lower cost of living than many other European tech hubs.

What’s offered

Full relocation support (flight, hotel, housing assistance)

Competitive salary plus two extra salaries per year

Healthcare benefits

Paid technical training

Career development opportunities

Company events and social initiatives

Free Greek language courses

Modern office environment

If you’re ready to work with real technical challenges, represent Microsoft, and build international experience, this is a serious next step for your IT career.

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