Dutch-speaking iGaming Customer Support Agent (+ Relocation …, Amsterdam

Looking for a way to live abroad without putting your career on pause? This is your chance to build an international career in iGaming while living in one of Europe’s most dynamic expat hubs – Malta.

Sun 300+ days a year

English-speaking work environment

A fast-growing iGaming industry

A social life filled with internationals who made the same move you’re considering right now

The Role You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.

Your work will include:

Resolving customer queries via phone, live chat and email

Managing withdrawals and payment-related questions

Processing KYC documentation and enhanced due diligence

Running security checks on accounts and transactions

Collaborating with payments, fraud and compliance teams

Analysing customer trends and improving internal processes

Contributing to KPIs and service level targets

You’ll gain real exposure to the operational backbone of an international iGaming company.

Who You Are

Fluent in Dutch (written and spoken)

Comfortable working in both Dutch&English

Structured and analytical

Adaptable to shift work

Previous customer service experience is a requirement

Used to multitasking in a fast-paced environment

Career Growth in iGaming Malta’s iGaming industry is known for internal mobility.

You’ll have access to structured development programs where you can grow into areas such as:

Fraud&Risk

Compliance

Escalations

Commerciali

Product

Country Management

What You’ll Get

Relocation package

Hybrid work model

Up to 40 days per year fully remote

International private health insurance

Bonus scheme

Wellbeing allowance

Office breakfasts&lunches

Social and team events throughout the year

If you’re Dutch-speaking and considering working abroad in Malta, this is a chance to:

Live in a Mediterranean expat hub

Work in the fast-growing iGaming industry

Gain operational experience in sportsbook and online casino

Build an international career from day one

Malta isn’t just a sunny escape. For many, it’s where their international career begins. Take your chance!

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