Dutch Speaking Customer Service for Renown Fashion Brand | …, Amsterdam
Dutch Speaking Customer Service for Renown Fashion Brand | …, Amsterdam
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1000 Amsterdam, Nederland -
Geplaatst op: 1 week geleden
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Onthouden -
Delen
Advertentietekst
Mercier Consultancy is thrilled to present an exceptional opportunity for Dutch Speaking Customer Service Representatives to join a prestigious and globally recognized fashion brand. This position offers the unique chance to work in the stunning and culturally rich environment of beautiful Greece, combining professional growth with an inspiring lifestyle.
As a Dutch Speaking Customer Service Representative, you will play a vital role in supporting and assisting customers by addressing their inquiries, resolving concerns, and providing tailored solutions in Dutch. Your responsibility will be to ensure that every customer interaction is handled promptly, effectively, and with the highest level of professionalism, thereby contributing to exceptional customer satisfaction and brand loyalty.
Key Responsibilities
Respond to customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Dutch
Provide detailed information about product features, availability, sizing, and promotions
Assist customers with order placement, tracking, cancellations, and refunds
Resolve customer complaints with empathy and professionalism to maintain brand reputation
Maintain accurate records of customer interactions within the CRM system
Collaborate with internal teams including sales, logistics, and marketing to enhance customer experience
Stay updated on fashion trends and company policies to provide current and relevant information to customers
Requirements
Exceptional fluency in Dutch (both written and spoken) is essential
A minimum proficiency of B2 in English is required
Previous experience in customer service, preferably in the fashion or retail industry
Strong communication skills and a passion for delivering excellent customer experiences
Ability to handle multiple customer inquiries efficiently in a fast-paced environment
Proficiency with CRM software and basic computer applications
Flexibility to work various shifts, including evenings and weekends as required
Willingness to relocate to Greece for this position
Benefits
Competitive Monthly Salary
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
2 Extra Salaries per year
And Much More.
#J-18808-Ljbffr
As a Dutch Speaking Customer Service Representative, you will play a vital role in supporting and assisting customers by addressing their inquiries, resolving concerns, and providing tailored solutions in Dutch. Your responsibility will be to ensure that every customer interaction is handled promptly, effectively, and with the highest level of professionalism, thereby contributing to exceptional customer satisfaction and brand loyalty.
Key Responsibilities
Respond to customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Dutch
Provide detailed information about product features, availability, sizing, and promotions
Assist customers with order placement, tracking, cancellations, and refunds
Resolve customer complaints with empathy and professionalism to maintain brand reputation
Maintain accurate records of customer interactions within the CRM system
Collaborate with internal teams including sales, logistics, and marketing to enhance customer experience
Stay updated on fashion trends and company policies to provide current and relevant information to customers
Requirements
Exceptional fluency in Dutch (both written and spoken) is essential
A minimum proficiency of B2 in English is required
Previous experience in customer service, preferably in the fashion or retail industry
Strong communication skills and a passion for delivering excellent customer experiences
Ability to handle multiple customer inquiries efficiently in a fast-paced environment
Proficiency with CRM software and basic computer applications
Flexibility to work various shifts, including evenings and weekends as required
Willingness to relocate to Greece for this position
Benefits
Competitive Monthly Salary
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
2 Extra Salaries per year
And Much More.
#J-18808-Ljbffr
Belangrijke informatie
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BedrijfsnaamMercier Consultancy MD -
PositieDutch Speaking Customer Service for Renown Fashion Brand | Work in Greece
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Melden -
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Dutch Speaking Customer Service for Renown Fashion Brand | … is geplaatst in de Amsterdam klantenservice, callcenters rubriek op Locanto.
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