Dutch speaking Customer Support Representative for Lisbon, Amsterdam
Dutch speaking Customer Support Representative for Lisbon, Amsterdam
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1000 Amsterdam, Nederland
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Geplaatst op: 1 week geleden
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Onthouden
Advertentietekst
Position: Customer Support Representative
Location: Lisbon, Portugal
Work model: on-site
Employment type: Full-time (6 month contract)
DUTIES AND RESPONSIBILITIES
Manage both incoming and outgoing customer calls
Investigate and resolved buyer, seller, customer, or creator issues, including order and logistics inquiries
Reviewe reported cases within established turnaround times and quality standards
Escalate complex or unresolved issues according to company protocols
REQUIREMENTS
Native/fluent in
Dutch
both verbal and written. Fluent in English (minimum B2 level)
Ability to listen actively, identify, apply, and explain service with expertise, clarity, and solve issues in the first contact with customers
Ability to handle stressful situations
Previous Contact Centre or Customer Service experience (preferable)
Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer)
Good and customer-friendly service
Curious and persistent in solving issues
Organized and can keep a cool head even in stressful situations
Working schedule: Monday - Sunday, 24/7 rotating shifts.
BENEFITS
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance
And much more!!!
#J-18808-Ljbffr
Location: Lisbon, Portugal
Work model: on-site
Employment type: Full-time (6 month contract)
DUTIES AND RESPONSIBILITIES
Manage both incoming and outgoing customer calls
Investigate and resolved buyer, seller, customer, or creator issues, including order and logistics inquiries
Reviewe reported cases within established turnaround times and quality standards
Escalate complex or unresolved issues according to company protocols
REQUIREMENTS
Native/fluent in
Dutch
both verbal and written. Fluent in English (minimum B2 level)
Ability to listen actively, identify, apply, and explain service with expertise, clarity, and solve issues in the first contact with customers
Ability to handle stressful situations
Previous Contact Centre or Customer Service experience (preferable)
Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer)
Good and customer-friendly service
Curious and persistent in solving issues
Organized and can keep a cool head even in stressful situations
Working schedule: Monday - Sunday, 24/7 rotating shifts.
BENEFITS
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance
And much more!!!
#J-18808-Ljbffr
Belangrijke informatie
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BedrijfsnaamThe lemon Consulting
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PositieDutch speaking Customer Support Representative for Lisbon
Veiligheidstips
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Meer informatie over deze advertentie
Dutch speaking Customer Support Representative for Lisbon is geplaatst in de Amsterdam klantenservice, callcenters rubriek op Locanto.
In deze rubriek zijn er momenteel geen andere advertenties geplaatst in Amsterdam.
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