Fulltime Customer Service Specialist (Czech&English), Amsterdam
Fulltime Customer Service Specialist (Czech&English), Amsterdam
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1000 Amsterdam, Nederland -
Geplaatst op: 1 week geleden
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Onthouden -
Delen
Advertentietekst
Job Overview Kickstart your Finance Career in Amsterdam as a Full‑time Czech‑speaking Customer Service Specialist.
As the go‑to expert for our Czech‑speaking clients, you will manage calls, build trust, solve complex problems and ensure every investor feels supported and valued.
Responsibilities
Expert Support:
Managing incoming calls and providing clear, professional information about various investment products.
Proactive Problem Solving:
Thinking along with clients to find the best possible solutions for their specific needs.
Quality&Satisfaction:
Using enthusiasm and growing financial knowledge to ensure every customer ends their call with a smile.
Continuous Growth:
Mastering internal guidelines and product suite through dedicated training.
Team&Environment You will join the Client Services&Order Desk team, the beating heart of our bank, supporting private and corporate investors across Europe. You will work alongside brokers and experienced service professionals in a collaborative environment where knowledge‑sharing is key.
Benefits
Competitive Salary: A gross monthly salary of€2,900.
Work‑Life Balance: Choose between a 32‑hour or 40‑hour workweek and enjoy 30 vacation days.
Future‑Proofing: A pension scheme with no personal contribution.
Growth&Development: Extensive online training programs and a clear path for career progression in the financial sector.
Perks&Culture: A delicious office lunch for a small fee, a friendly international team, and legendary weekly drinks to kick off the weekend.
Qualifications
Education: Minimum MBO 4 or Bachelor's (HBO) level.
Languages: Native or near‑native fluency in Czech, combined with excellent English (C1 level).
Mindset: A customer‑first attitude with a solution‑oriented approach.
Passion: A genuine interest in finance, trading, and investment markets.
Soft Skills: Eager to learn, sharp eye for detail, and high energy.
Location&Working Hours Amsterdam, Netherlands. Full‑time (32–40 hours per week).
#J-18808-Ljbffr
As the go‑to expert for our Czech‑speaking clients, you will manage calls, build trust, solve complex problems and ensure every investor feels supported and valued.
Responsibilities
Expert Support:
Managing incoming calls and providing clear, professional information about various investment products.
Proactive Problem Solving:
Thinking along with clients to find the best possible solutions for their specific needs.
Quality&Satisfaction:
Using enthusiasm and growing financial knowledge to ensure every customer ends their call with a smile.
Continuous Growth:
Mastering internal guidelines and product suite through dedicated training.
Team&Environment You will join the Client Services&Order Desk team, the beating heart of our bank, supporting private and corporate investors across Europe. You will work alongside brokers and experienced service professionals in a collaborative environment where knowledge‑sharing is key.
Benefits
Competitive Salary: A gross monthly salary of€2,900.
Work‑Life Balance: Choose between a 32‑hour or 40‑hour workweek and enjoy 30 vacation days.
Future‑Proofing: A pension scheme with no personal contribution.
Growth&Development: Extensive online training programs and a clear path for career progression in the financial sector.
Perks&Culture: A delicious office lunch for a small fee, a friendly international team, and legendary weekly drinks to kick off the weekend.
Qualifications
Education: Minimum MBO 4 or Bachelor's (HBO) level.
Languages: Native or near‑native fluency in Czech, combined with excellent English (C1 level).
Mindset: A customer‑first attitude with a solution‑oriented approach.
Passion: A genuine interest in finance, trading, and investment markets.
Soft Skills: Eager to learn, sharp eye for detail, and high energy.
Location&Working Hours Amsterdam, Netherlands. Full‑time (32–40 hours per week).
#J-18808-Ljbffr
Belangrijke informatie
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BedrijfsnaamYoungCapital -
PositieFulltime Customer Service Specialist (Czech&English)
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Melden -
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Meer informatie over deze advertentie
Fulltime Customer Service Specialist (Czech&English) is geplaatst in de Amsterdam klantenservice, callcenters rubriek op Locanto.
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