Store Manager, Tommy Hilfiger&Calvin Klein - De Bijenkorf …, Amsterdam

About the Role

Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.The Store Manager plays a key role in achieving these standards, leads by example, embraces our entrepreneurial spirit, and inspires their teams through their passion and belief in our brands. Responsibilities

Partner with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability. Identify opportunities and collaborate with others to grow the business or improve performance.Consistently foster a positive store experience by treating all customers and staff members fairly and consistently. Perform Manager‑on‑Duty functions; manage store opening/closing and the sales floor. Ensure “door to floor” best practices, visual merchandising directives and standards for the sales floor and back room are executed; continually review standards for clear consistency.Ensure daily management of sales, payroll, controllable expenses, goals and company initiatives, aligning activities to meet business goals. Analyze store‑level reports and create action plans to improve results. Lead weekly management meetings and other staff meetings; participate in and contribute to regional meetings.Set challenging but attainable goals emphasizing service quality, customer satisfaction, and financial performance. Coordinate action plans while considering consequences and budget decisions. Communicate with staff daily on individual sales goals, key performance indicators, product sales, and other information to help them provide unparalleled service and achieve goals.Assist in the manpower planning, recruitment, interviewing, hiring and orientation processes; recruit staff with diverse perspectives, experiences and backgrounds. Own the training and development of employees. Ensure employees are properly oriented into the company and trained for their role. Provide daily, weekly and monthly training and coaching for employees; ensure documentation is appropriately maintained.About You

You are a fluent Dutch speaker. You have extensive experience delivering a high level of customer service in a brand retailer. You have previous retail operations, budgeting, planning, sales, and people management experience. You are an effective communicator able to build relationships with ease.You are a team player who recognises and celebrates contributions and achievements of others. You are confident in giving feedback that promotes positive behavioural change. You possess strong people‑management skills and can resolve conflict and unproductive disagreements. You adapt quickly to change and work at pace.You are energetic and authentic, showing a clear presence on the shop floor. What We Offer

PVH offers a competitive and comprehensive benefits program designed to support associates at home and at work. We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.About PVH

We are brand builders focused on building Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world, and positioning PVH as one of the best‑performing brand groups in our sector. Guided by our values and global reach, we drive fashion forward for good as one team with one vision and one plan.PVH is an equal‑opportunity employer and considers all applicants based on individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under law. PVH ensures compensation is based solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

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