Front Office Intern: Luxury Guest Experience, Amsterdam

About Us At De L'Europe Amsterdam, hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office internship, you will be part of an enthusiastic team and involved in the daily rituals of the reception. You will assist with guest check-in and check-out, answer questions, and contribute to a smooth and pleasant guest journey from arrival to departure.

What You Will Do As a Guest Service Agent Trainee, you will support the Front Office team in delivering five-star luxury service. You will play an active role in welcoming guests, assisting with complaint handling, and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores.

Who you are

For this internship you must be enrolled in a study program for which the internship is a required component

Motivated to gain experience and learn in the chosen department

Willing to work effectively in a dynamic environment

Attention to detail and precision in task execution

Positive and dynamic team player

Good communication skills to collaborate with the team and management

Ability to maintain a positive attitude

Striving to get the most out of your internship.

Nice to have

Passion for luxury hospitality

You know how to enjoy life, both at work and in your private life

Social skills

Experience in the hospitality industry.

What we offer you

Internship compensation of€750,- (gross, based on 38 hours per week)

50% discount in F&B outlets of partner hotels

Varied fresh and healthy meals from the house

Guidance and coaching during your internship period

Development opportunities based on your ambition

Access to LinkedIn Learning

A dynamic and enjoyable working environment.

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