Account Manager (6 month FTC), Amsterdam

Job Purpose

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours and shift market share for our clients. What You'll Do

Manage, draft and review client briefs. Ensure client deadlines are met across multiple campaigns and liaise with the Account Director on the team's capacity. Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations.Clearly and effectively distill and transfer client feedback to designers and copywriters. Prioritise workloads for the team, and escalating when needed. Ensure client requirements are met whilst protecting DEPT brand values. Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with the objective of becoming a trusted adviser.Build excellent working relationships with key clients– by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews. Ensure high standards are maintained and add value wherever possible. Ensure success criteria are met and projects are delivered on time and to budget.Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively. Work with the team to determine and test creatives across client‑owned channels. What You Bring

Experience delivering a broad range of multi-channel marketing communications including digital and direct, email and banner experience. Extremely organised, with the ability to manage multiple projects simultaneously. Ambitious with the ability to think strategically, contribute something new to the agency.Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities. Highly motivated to learn, grow and improve. Personable, approachable demeanor and motivating team player. Moderate understanding of production and interactive processes.Excellent oral and written communication skills. Superb planning and organisation ability. Ability to manage and develop client and supplier relationships. Basic understanding of financials to effectively manage budgets. Benefits

A flexible, hybrid working policy. Excellent salary based on experience and equal pay policies. Mental health support and company sick pay scheme. 15 days paid holiday annually (plus public holidays). Refreshments are provided in the office all week. Enhanced family‑friendly policies to support new parents.Social and cultural events, opportunities to connect with colleagues through organised activities and celebrations. Inspirational talks with regular guest speakers and events. Learning and development, continuous opportunities to learn and advance. Buddy programme– paired with a buddy to help in the first weeks at DEPT.A reputation for doing good– DEPT is a certified B Corp and has been named Agency of the Year at The Lovies and The Webby Awards. Opportunity to work with a wide range of clients, big or small, local or global. Opportunity for possibility – training, development and certifications. Equal Opportunity&Diversity

We are a Growth Invention company committed to creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture and retain talented individuals from diverse backgrounds and varying skills. We encourage reasonable adjustments and provide support throughout the recruitment process and your time with us. For more information about our DEI efforts visit the company website.

#J-18808-Ljbffr