Trade-In Valuation Specialist, Amsterdam

What to Expect

As a Valuation Specialist, you will work cross functionally with Used Car, Delivery, Sales, Service and external valuations partners to appraise and value trade‑in vehicles. You will also develop skills to price vehicles that we sell (either retail or wholesale). You have a deep curiosity to learn and you will develop an understanding of vehicle pricing dynamics in our markets. You are driven by the mission of Tesla to accelerate the world’s transitionto sustainable energy. You will act as an ambassador for the Valuations Team within the Used Car Team, and for Tesla.The regular working times of the Employee are Monday– Saturday, from 9 AM to 6 PM, based on a 40‑hour work week. Subject to works council consent, which is pending at the date of signing this Agreement. What You’ll Do

Produce trade‑in vehicle valuations (Tesla and non‑Tesla) across EMEA, with a focus on specific specialized countries and markets Review market indicator data, vehicle history and vehicle condition to appraise the value of trade‑in vehicles in keeping with current Tesla valuation strategies and provide upwards feedback on any emerging trendsAccurately record valuations and track inventory using Tesla’s internal system Develop strong relationships with cross‑functional business partners (Sales, Delivery) to create an exceptional customer experience Lead and support training initiatives to ensure field sales teams understand trade‑in processesSupport field teams in resolving customer questions and concerns Develop an understanding of Used Vehicle pricing in specific markets and become an expert in these markets, as well as supporting with Used Tesla internal pricing by following all internal pricing and valuation procedures and processes in a compliant wayWhat You’ll Bring

Customer Service: Experience in providing excellent customer service in a fast‑paced environment. Automotive experience preferred Communication: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers Team Player: Ability to thrive in a team‑based environment and achieve common goalsMultitasking: Effectively handle multiple priorities, organize workload, and meet deadlines Market Adaptability: Excellent English skills required; knowledge of Norwegian, Italian, German, French, Arabic, Hebrew is an advantage IT Know‑how: Good knowledge of MS Office with experience with reporting systems and/or Excel, experience with CRM is a plusLicense&Certificates: Must have had a valid driver’s license for minimum of 2 years Eligibility to work in the Netherlands (EU citizenship or valid work permit) is required

#J-18808-Ljbffr