Strategic Customer Success Manager (MEA), Amsterdam

As a Strategic CSM at Jamf, you own the success and retention of Jamf’s most complex and high‑value accounts. You act as a trusted advisor to executive stakeholders, driving measurable business outcomes through strategic planning, adoption, and renewal ownership.

In this role, you operate in highly complex customer environments that require strong judgment, executive‑level communication, and the ability to navigate ambiguity. You balance strategic planning with hands‑on execution, working across multiple stakeholder groups to sustain alignment, momentum, and long‑term value realization. This role emphasizes strategic depth, executive alignment, and governance across complex enterprise environments.

This role is offered as

hybrid , with the expectation to be in the Amsterdam office

2 days per week . We are only able to accept applications for those based in the Netherlands and have sponsorship to live and work in the Netherlands.

What you can expect to do in this role:

Own a portfolio of strategic enterprise accounts with global complexity.

Lead executive business reviews and strategic planning aligned to customer outcomes.

Drive adoption and maturity of Jamf solutions across large‑scale deployments.

Partner with Sales and Technical counterparts to identify growth opportunities and execute expansion strategies.

Act as a thought leader, influencing Jamf’s product roadmap and success programs.

What we are looking for:

HS Diploma / GED Degree. (Required)

5+ years in Customer Success or Account Management within a SaaS environment. (Required)

Proven experience managing strategic enterprise accounts with global complexity. (Required)

Expertise in Apple ecosystems and enterprise IT workflows. (Required)

Experience in IT, cybersecurity, or endpoint management solutions. (Preferred)

Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred)

2 Year / Associates Degree or higher. (Preferred)

Certifications in Jamf Products (Jamf 100, Jamf 170, Jamf 200). (Preferred)

A combination of relevant experience and education may be considered.

Jamf is committed to creating an inclusive&supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at

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