Dutch Speaking - Customer Care Agent iGaming in Malta - …, Amsterdam

Next Job Abroad is seeking a motivated and enthusiastic Dutch Speaking Customer Care Agent to join our thriving team in the iGaming sector in beautiful Malta! In this exciting role, you will have the opportunity to help Dutch‑speaking customers with their inquiries and ensure they have a fantastic experience using our gaming platforms. With comprehensive relocation support provided, this is the perfect chance for a new adventure in an exhilarating environment.

Your responsibilities will include addressing customer inquiries via multiple channels, troubleshooting issues, and fostering a positive relationship with our clients. If you have an affinity for customer service and a passion for the gaming world, we want to hear from you!

Key Responsibilities

Assist Dutch-speaking customers via chat, email, and phone

Handle customer inquiries and provide prompt resolutions

Educate customers about our gaming services and offerings

Document customer interactions and feedback accurately

Collaborate with the team to enhance customer service experiences

Engage in ongoing training to improve product knowledge and service skills

Requirements

Native or fluent in Dutch and proficient in English

Experience in customer service or support roles is advantageous

Excellent communication and problem‑solving skills

Ability to work in a dynamic and fast‑paced environment

Familiarity with customer support technologies is a plus

Willingness to relocate to Malta

Interest in gaming and knowledge of the iGaming industry will be beneficial

Benefits

Career growth opportunities in a renowned iGaming company

International&diverse work environment

Competitive performance bonuses

Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes

Yearly salary€26.000 excluding bonuses.

Health care benefits and numerous other discounts

Fully paid training by certified instructors

State‑of‑the‑art premises, providing a great working environment with relaxing break areas

Special events as well as community&social responsibility initiatives

Work for a Great Place to Work‑Certified Company

Relocation package (reviewed case by case)

This is more than just a job, it's an opportunity to build a strong career, represent a world‑renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

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