Sr Advisory Solution Consultant (Pre-Sales) - Dutch Speaking, Amsterdam

Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Responsibilities

Support product sales as a technical and domain expert of a client‑facing sales team that pursues customers and prospects across multiple industry markets

Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs

Develop client partner relationships

Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI’s potential impact on the function or industry.

10+ years of pre‑sales solution consulting or sales engineering experience

Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Experience working collaboratively with product management, product marketing, partners, and professional services

Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

Travel, as necessary

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

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