Cloud Solution Architect - Azure Monitor&SCOM focused, Beilen

Azure Monitor

Job Title Customer Engineer– Infrastructure – Azure Monitor

Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution‑focused, tech‑powered, intelligence‑fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companiesbecome refreshingly simple to work, interact, and transact with. We shape new game‑changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world‑class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech‑powered and intelligence‑fueled experiences. We combine human‑centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market‑leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game‑changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Azure Monitor Customer Engineer Will work directly with customers, as a consultant and technical advisor to:

Design, Deploy, Review and Assess the health of the infrastructure

Upgrade and maintain deployments

Troubleshoot issues with infrastructure and agents

Tune and optimize for performance

Assist with reporting and visualizations

Implement new management packs

Assist in the development of custom management packs

Provide training in all areas of Azure Monitor to ensure customer goals are met

Ideal Candidate Experience

15+ years working as a depth expert and technology owner or consultant for Azure Monitor

Ability to present to multiple levels of customer leadership.

Ability to act as a consultant and architect for multiple customers.

Broad knowledge across multiple monitoring scenarios:

Windows and Linux Operating Systems

Azure Monitor

KQL Kusto Query language advanced level

URL, Network monitoring

Connecting to ITSM systems

Dashboards, Reporting, and Visualizations

PowerShell scripting

Deep level knowledge in at least 3 of the above categories

Advanced level of English and good level of Dutch

Azure Monitor Technical Skills Requirements Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)

Strong Knowledge Of

Log Analytics workspaces

Azure Monitor Metrics

Diagnostic settings

Resource‑level vs platform‑level telemetry

Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third‑party tools.

Additionally, be able to:

Write complex KQL queries across multiple tables

Use:

parse, extend, mv‑expand

joins, time series, summarize patterns

performance‑optimized queries

Build:

reusable queries

functions

summary rules for cost&performance optimization

Debug slow or expensive queries

Tools

Visual Studio

Silect

MPViewer

Alert Update Connector

PowerShell

Linux OS and Linux Monitoring Report Development Network Monitoring URL Monitoring Related Skills

System Center Orchestrator

System Center Data Protection Manager

System Center Virtual Machine Manager

System Center Service Manager

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