Field Service Manager Poultry -- EMEA, Boxmeer

The joy of being responsible for something important, you can experience it too!

We are further strengthening our Poultry Service Team by recruiting a

Field Service Manager , who will lead a team of 15–20 field service engineers based in the Netherlands and the UK. This team is responsible for the service activities of our secondary portfolio in the North EMEA region. As the Field Service Manager, you will create, develop, and manage the team and be responsible for meeting the operational objectives.

Responsibilities

Analyze information to determine needs for successfully planned installations, services, or repairs

Be responsible for identifying future talent and for the development and growth of your team

Mentor employees about work‑related issues and assist them to close job‑skill gaps and ensure job satisfaction

Initiate personnel actions such as hires, promotions, transfers, discharges, and disciplinary measures when required, and conduct regular appraisals and performance meetings

Ensure all planned maintenance, repairs, emergency support, and special projects are delivered on time, within budget, and reported appropriately

Be responsible for Health&Safety worker trainings and for site work on JBT Marel machinery

Participate in field service management meetings to set directions, goals, and strategy for the operation

Align with Innovation and Maintenance departments on new product introductions and ensure skills requirements are met in the market

Travel occasionally as required by the business (~10 %)

Who are we? JBT Marel is a global leader in food processing solutions, committed to driving innovation, sustainability, and operational excellence across the industry. With teams worldwide, we work together to ensure safe, efficient, and responsible food production for our customers and communities.

What’s In It For You

A key leadership role in a global organization with a strong service culture

The opportunity to directly influence customer satisfaction, service performance, and operational excellence

A collaborative environment with strong cross‑functional engagement and international teamwork

Professional development opportunities in leadership, service operations, and continuous improvement

Competitive salary and attractive employee benefits

A culture built on unity, innovation, and excellence

The chance to lead a customer‑focused team and make a visible impact

What kind of a person are you? You are a strong people leader who thrives in customer‑facing environments, builds trust quickly, communicates clearly, and brings structure to complex operational situations. You are motivated by continuous improvement, coaching teams to succeed, and ensuring customers receive the best possible experience with the JBT Marel installed base.

Furthermore You Recognize Yourself In The Profile Below

Have a Bachelor or Master degree in a technical area

Enjoy leadership, management and motivation of people, gaining commitment from both internal and external colleagues

Have knowledge of products and processes in similar technologies or industries to the company

Have knowledge of principles and processes for providing high‑quality field service to customers

Can show experience in Technical Service Management supporting capital goods, ideally in the food industry

Have solid communication skills in English and Dutch

Interested? Want a role that offers you the autonomy to help bring great results? Then let us know by applying to this role.

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