Customer Care Manager -- Poultry, Boxmeer

Position Overview That feeling when no two days at work are the same. As our new

Customer Care Manager , using your technical education and commercial sense, you grow the sales of Service Business Products like Service Level Agreements (SLA’s) and spare parts. Visiting food producers that use JBT Marel equipment, you convince them to use our services, process knowledge and parts, improving the performance and reliability of their processes and systems.

You spot opportunities, propose solutions that add value to the customer, and close the deal. With your commercial sense, you enjoy selling value (e.g. Total Cost of Ownership, improved machine performance, higher throughput, and quality) in a competitive market.

Since this is a commercial role, we measure your performance by the amount of visits you do, volume of created opportunities, and your hit rate.

Day-to-Day Responsibilities

Visiting customers and prospects, identifying opportunities for sales of Service Business Products and parts. This includes arranging, preparing, and reporting these visits.

Independent handling of the entire sales process including offering solutions matching your customer’s needs.

Cooperate with Service Area Managers (for regional and industrial information), Service Engineers (your eyes at the customer), and Account Managers (who sell new equipment).

Qualifications

Education in technical area (e.g. Mechanical, Electrical, or Mechatronics Engineering) or in Business Engineering.

Minimum 2-3 years’ experience in a technical environment, preferably at a manufacturer of capital equipment.

Minimum 2-3 years’ experience in sales of services or capital goods.

Understanding of the food processing industry is an advantage.

Comfortable speaker in English.

Independent worker, able to schedule your own tasks and week planning.

Willing to travel approximately 25% of your time.

About JBT Marel At JBT Marel,

what we do matters , we know that the contribution of our employees leads to the success of our business.

Our

purpose

is to transform the future of food; this guides our

vision

of being the leading partner in solutions for a sustainable food industry. At its core, our vision emphasizes partnership, inspiring JBT Marel to deliver exceptional, end‑to‑end service that fosters customer trust.

Our values show who we are at our best: As we Serve with integrity– Create with collaboration – Grow with excellence – Advance with innovation.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world‑class projects.

We encourage development ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits

Salary will be dependent on candidate location and profile i.e. country of residence - details relating to the amount of holiday including bank holidays, healthcare benefits, pension will be shared directly with applicants.

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