Global Head of Customer Success&Experience, Breda

Octiva, a fast-growing robotics company, is seeking a Head of Customer Success to lead the global support team. This role is crucial in ensuring customer satisfaction from installation to ongoing performance. You will manage the entire post-sales journey, focusing on support strategy, team growth, and process documentation.The ideal candidate will have a master's degree in a relevant field, experience in horticulture, and a passion for helping customers succeed. Fluency in Dutch and English is required, with competitive compensation offered for this central leadership position.

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