Project Manager Loyalty, Naarden

Urgently looking for a Project Manager Loyalty!

About the Assignment For an international omnichannel retail organization, we are looking for an Interim Project Manager to lead the implementation of a newly designed loyalty program across multiple European markets. The loyalty strategy, including tiers and benefits, has already been defined. The focus of this assignment is on execution and delivery: aligning multiple workstreams, coordinating teams, and ensuring a successful go‑live by June/July. This is a hands‑on project management role for someone who thrives in dynamic environments and knows how to drive progress across marketing, tech, digital and in‑store operations.

Responsibilities

Development&implementation of a new loyalty platform

Loyalty program requirements&rollout

Website and app changes to support the new member experience

Marketing activation&CRM journeys

Visual merchandising alignment

In‑store engagement&staff training

Optimization of email communications within the loyalty journey

You Will

Kick off and coordinate collaboration between all involved teams

Own planning, timelines, milestones, risks and dependencies

Monitor progress and ensure deadlines are met

Align stakeholders across Tech, Marketing, CRM, Retail and BI

Drive implementation across digital and physical touchpoints

Support go‑live activities across all countries

What We’re Looking For

7+ years of experience in Project Management

Experience in loyalty programs within retail or e‑commerce

Experience working in cross‑functional, omnichannel environments

Structured, proactive and delivery‑focused mindset

Able to manage complexity and drive execution

Fluent in English; Dutch is a strong preference

Desired Attributes

Is pragmatic and execution‑driven

Actively follows up and keeps teams accountable

Is comfortable working with senior stakeholders

Brings structure without a corporate mindset

Practical Details

Duration: 4 months (extension possible)

Availability: 32‑40 hours per week

On‑site presence: preferably 3 days per week

Important Dates

Closing date: 20 February 2027

Publication date: 23 February 2026

If you are interested or would like to learn more, feel free to reach out via direct message.

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