Customer Service Representative, The Hague

Customer Service Agent - Chemical Industry | Leiden | Salary up to 2930€ per month

Join a major Chemical and Water Treatment's company as a Customer Service Agent in Leiden. Use your high energy and social skills to partner with customers and help them achieve maximum benefit from the company's products, joining a team striving to exceed objectives and drive greater customer satisfaction.

What You Will Do: Handle aprox. 60 inbound calls per day; Manage outbound calls, dependent upon volume; Handle all calls in a prompt and courteous manner; Develop and maintain working knowledge of products, accounts, company representatives, tools and dispensing systems; Process orders, literature requests, and applications information to our customers;Proficiency to assist customers and field staff with issues;

Offer: Salary:

up to 2930€ per month Contract:

Initial

4-6 months temporary contract

via Gi Life Sciences Recruitment Work Schedule: 28h - 40h Work Model:

Hybrid, up to 2 days work from home.

Qualifications and Experience: High school qualifications or equivalent; Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook); Experience using Customer Service software (preferred); Works independently in a fast-paced environment; Strong problem solving and interpersonal skills;Excellent verbal and written communication skills in

English and Dutch ; Highly dependable team player; Ability to prioritize workload and complete responsibilities on time; SAP knowledge;

Interested? Apply now with your updated CV, and feel free to contact: Sari Steenhauer, Team Lead Life Sciences at Gi Life Sciences Netherlands M: 0633137746 E:

Customer Support, Administrative Assistance, Analytical Skills, Customer Satisfaction, Order Management, Customer-Focused Service, Customer Relationship Management (CRM), Order Processing, Customer Experience, Call Center Administration, Executive Office Administration, Logistics Management, Operations Management, Comm, Contact Centers, Phone Manner, Attention to Detail, Planning, Telephone Reception, Advising People, Complaint Management, Email Etiquette, Client Rapport, Customer Contact, Office Equipment, Freight, Contact Center Operations, Client Services, Client-focused, Data Analysis, Data Entry, Customer Service Management, Troubleshooting, Purchase Orders, Telemarketing, Customer Escalation Management, Sociability, Cooperation, Customer Service Operations, Telephony, Client Liaison, High Level Of Accuracy, Customer Relations, Service Desk, Technical Support, SAP Products, Pressure Handling, Email Management, Cooperative, Continuous Improvement