Payroll Administrator, The Hague

Description

Our payroll operations are at the heart of our business, managing a portfolio of customers and ensuring the delivery of the end-to-end payroll service consistently, accurately and on time. The Payroll Administrator will work with their customer base to manage their payroll from the beginning of the payroll cycle right through to social and fiscal declarations, advising and guiding customers through the cycle on tax and social declarations and providing a best in class customer experience.

Department:

Operations

Location:

The Hague, Netherlands

What a typical day looks like...

Processing monthly payroll changes

Delivering monthly, client-specific administrative reports

Reviewing payroll calculations (four-eyes principle)

Filing monthly payroll tax returns for our clients

Monthly contact with clients to discuss payroll changes

Advising clients on payroll and tax-related matters

Monitoring deadlines and maintain client action lists

Reviewing official tax notices

This is a client centric role, so this role focuses on fantastic customer service, as well as the ability to manage a really varied workload with a lot of client and partner interaction.

To be truly effective you will…

At least MBO-level education or equivalent working and thinking level

Have strong knowledge of Dutch payroll processes, statutory requirements, and labour laws

Have similar field i.e. Payroll /Outsourcing environment experience

Demonstrate high attention to detail, accuracy, and ability to meet tight deadlines

Be proactive, responsive, and able to manage multiple client accounts effectively

Communicate confidently and professionally with clients and internal stakeholders

Show good problem-solving skills and know when to elevate issues appropriately

Maintain confidentiality and uphold high standards of integrity

Be collaborative, adaptable, and committed to continuous improvement in service delivery

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