Cluster Senior Sales Manager, 's-Gravenhage

Join Crowne Plaza Amsterdam South (207 rooms) and voco The Hague (204 rooms) and lead the sales success of two standout hotels in the Netherlands.

This is a strategic role where you’ll manage the proactive sales team, drive sales performance, grow key accounts, and inspire a high-performing team across Rooms, F&B, and Meetings&Events.

If you’re a results-driven leader with strong market connections and a passion for hospitality, we’d love to connect with you

Reporting to the Cluster Commercial Director your Key Responsibilities are:

Leadership&Team Management

Lead, coach, and develop the sales proactive team to achieve individual and collective targets

Set clear objectives, monitor performance, and provide continuous feedback and support

Inspire a high-performance culture by leading by example

Ensure strong collaboration between sales, marketing, revenue, and operations teams

Sales Strategy&Execution

Co-create and implement the commercial and sales strategy with the Cluster Commercial Director and General Manager

Drive new business leads across rooms, Food and Beverage venues, and Meetings&Events

Identify opportunities across both hotels and all managed segments to optimize occupancy, average rates, and revenue.

Develop and execute targeted sales plans, promotions, and special programs

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Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings

Work closely with commercial functions to drive revenue performance and deliver exceptional guests’ experience.

Business Development&Networking

Build and maintain strong relationships with key clients, partners, and stakeholders

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Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests

Proactively expand the client base through networking events and social engagement

Represent Crowne Plaza Amsterdam South and voco™ The Hague at industry events on national and international community

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Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

Brand&Market Positioning

Strengthen the awareness and reputation of Crowne Plaza Amsterdam South voco™ The Hague

Position both hotels as a key destination within the local social and business scene

Ensure alignment with IHG Brands values and deliver memorable guest experiences

Operational Excellence

Monitor sales performance and adjust strategies based on market trends and results

Ensure seamless communication and coordination with internal teams

Take ownership of ad-hoc responsibilities and lead the team through dynamic situations

What we’re looking for

Proven experience in a senior sales role within hospitality, preferably in a lifestyle hotel brand

Demonstrated experience in managing and developing high-performing sales teams

Strong commercial and strategic mindset with a results-driven approach

Excellent project management, multitasking, and time management skills

A natural networker with strong connections in the local market

Solid understanding of local business trends and economic factors

Outstanding communication, negotiation, and presentation skills

Fluent Dutch and English (additional languages are a plus)

At Crowne Plaza Amsterdam– South and voco® The Hague, we make sure you feel right at home with:

Employee discount for all 6000+ IHG hotels worldwide

Friends&family rates to share with your loved ones

Travel allowance based on commuting distance

A paid day off for volunteering

Homemade lunch or dinner during working hours

Opportunities for personal development, training, and coaching

A CultuurWerkt!/Alleo account for discounts on theatre, cinema, and more

A discount on ClassPass

Discount on collective health insurance

For your birthday: choose between a paid day off or a voucher

An In-House Experience including breakfast, dinner, and drinks

A fun, international team that values teamwork, laughter, and growth

Regular staff events, parties, and departmental outings

Access to IHG’s myWellbeing program, supporting your lifestyle, health, and career develop