User Support Officer, The Hague

We currently have a vacancy for a User Support Officer fluent in English, located in The Hague, Netherlands. The work will be carried out either at the company's premises or on-site at customer premises. The successful candidate will be integrated with the team of the company that closely cooperates with a major client's IT team on site.

Your tasks

Providing first and second level ICT support for all users, including during stand‑by duty

Installing, upgrading, maintaining and decommissioning hardware and software

Contributing to regular ICT maintenance that takes place in evenings and weekends

Testing new versions, releases, and patches for hardware and software and providing recommendations on implementation

Assisting in the process of ordering new IT equipment and initiating ICT‑related purchases

Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information

Requirements

University degree in IT or a relevant discipline, combined with a minimum of three years of relevant working experience in IT

Experience with Microsoft Enterprise Software

Experience operating a Service Desk in an office environment (not a call centre)

Experience with testing new versions, releases and patches for hardware and software

Excellent command of the English language

Benefits If you are seeking a career in an exciting and dynamic company, please send us your detailed CV in English, quoting reference (17015/05/2024). We offer competitive remuneration, either on contract basis or with a full benefits package, based on qualifications and experience. All applications will be treated as confidential.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

#J-18808-Ljbffr