Customer Service Specialist CEVA Logistics Eindhoven

Are you looking for a challenging role as a

Customer Service Specialist

in Eindhoven? Do you enjoy coordinating logistics processes, communicating with customers and carriers, and keeping operations running smoothly? Then this opportunity at CEVA Logistics could be the right next step for you. In this position, you play an important role between customers, warehouse teams, transport departments, and international partners. Apply today through Manpower! Employment agency Manpower is looking for Customer Service Specialists for CEVA Eindhoven. As a Customer Service Specialist, you are responsible for coordinating and monitoring logistics activities within the operation. You ensure shipments are processed correctly and delivered on time while maintaining close contact with customers and internal departments. In short, you are an essential part of the logistics operation at CEVA Logistics in Eindhoven.

Responsibilities

Monitoring shipments and ensuring orders leave on time

Tracking KPIs and communicating with internal stakeholders about critical shipments

Monitoring dangerous goods (DG) shipments and checking required documentation

Escalating and following up on issues within the DG process

Acting as the first point of contact for customers

Creating reports and analysing operational data using Excel

Assigning and monitoring loads within TMS, WMS, and SAP systems

Arranging transportation and carrier changes when needed

Supporting customs processes and shipment documentation

Training colleagues and assisting with projects and testing activities

What’s in it for you

Gross salary of€3,000 per month

Full‑time job of 40 hours per week

Travel allowance according to CEVA regulations

Temporary contract through Manpower (Chance of a direct contract with CEVA Logistics after a successful period through Manpower)

Pension accrual through Manpower

Free access to more than 200 online training courses via Manpower Academy

Growth opportunities within an international logistics organisation

Working in a professional supply chain environment with international contacts

Working hours In this full‑time position, you will work in five rotating shifts between 06:00 and 20:30:

06:00– 14:30

07:00– 15:30

07:30– 16:00

09:30– 18:00

12:00– 20:30

Qualifications

MBO level of working and thinking

Experience in logistics or supply chain is preferred

Good command of the English language, both spoken and written

Experience with SAP, WMS, or TMS systems

Strong computer skills and experience with Microsoft Excel

Analytical and independent working style

KPI‑driven and able to perform well under pressure

Strong communication and customer service skills

Availability for full-time work in rotating shifts

Would you like to work as a Customer Service Specialist in Eindhoven and contribute to the logistics operation at CEVA Logistics? Apply today through Manpower and discover your next opportunity in supply chain and customer service.

3. Face‑to‑face or online interview

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