Permanent - Branch Manager - Ermelo - South Africa

Key Performance Areas

Manage, lead, motivate, develop and empower branch employees– thereby retaining a stable team that can deliver business goals, drive sales targets and manage operational efficiencies to maintain a healthy, profitable business.

Ensure excellent customer service by actively engaging in customer contact situations, thereby ensuring and maintaining healthy customer relationships.

Manage and control financial targets within company accepted norms and balance this against business risk.

Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit.

Ensure stock loss is minimized through compliance with security measures, stock and cash handling procedures.

People Management– training, mentoring, coaching, and management of staff within the store.

Ensure sound financial and administrative control over branch, including ISO compliance.

Ensure adherence and application of company policies and procedures.

Accountable for the maintenance of branch image and branch assets.

Drive branch sales performance to meet or exceed monthly, quarterly, and annual targets.

Minimum Skills&Requirements

Grade 12 / NQF level 4 or equivalent.

Driver's licence.

5+ years of business development and management experience.

Sales and/or general management qualification advantageous.

Must have managed a diverse team before.

Sound people skills to drive performance and accountability.

Behavioural Dimensions Required

Natural leader with strong motivational skills.

Exceptional communication skills (verbal and written).

Strong interpersonal and organisational skills.

Driven, ambitious, and passionate to succeed.

Highly analytical.

Ability to work under pressure.

Consistent and persistent.

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