Dutch Speaking Customer Service Representative, Groningen

Dutch Speaking Customer Service Representative Location:

Athens, Greece Schedule:

Monday– Sunday, 08:00–00:00 (rotational shifts) Salary:

1,500 Eurogross per month

About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in

Athens

and support customers of a global travel platform. This role offers

relocation support , paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities.

You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.

What You’ll Do

Customer Support:

Handle customer inquiries via phone, email, and chat.

Booking Assistance:

Support customers with reservations, changes, cancellations, and payments.

Problem Solving:

Resolve customer issues efficiently and professionally.

Quality&Accuracy:

Ensure accurate documentation and compliance with procedures.

High‑Volume Interaction:

Manage multiple customer interactions daily with empathy and care.

Team Collaboration:

Work closely with colleagues to maintain high service standards.

What You’ll Bring

Language Skills:

C1/C2 level of Dutch and good level of English.

Customer‑First Mindset:

Strong communication and problem‑solving skills.

Experience:

Previous customer service or hospitality experience is a plus.

Flexibility:

Willingness to work rotating shifts.

Professionalism:

Calm, solution‑oriented approach.

Team Spirit:

Comfortable working in a multicultural environment.

Perks and Benefits

Relocation Support:

Assistance with moving to Greece and settling in Athens.

Competitive Salary:

1,500 Eurogross per month.

Paid Training:

Full onboarding and continuous support.

International Work Environment:

Multicultural and inclusive workplace.

Career Development:

Build valuable customer service experience.

Lifestyle Opportunity:

Live and work in sunny Athens.

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