Remote Customer Support Agent— Premium DTC Brand, Groningen

Naya is seeking a Customer Support Specialist to manage customer interactions across various channels, ensuring high satisfaction and loyalty. The role involves resolving order issues, building FAQs, and participating in product discussions. Candidates should have 2+ years of experience in customer service for premium brands, excellent English skills, and proficiency with helpdesk tools like Gorgias. This is a full-time freelance role, offering€10 gross per hour and the opportunity to work from anywhere in the EU.

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