Dutch-Speaking Customer Service Advisor | Porto, On-Site, Groningen

A globally recognized customer experience and digital solutions leader is expanding its international team and looking for Dutch-speaking Customer Service Advisors to join a dynamic project in Porto, Portugal. This opportunity is ideal for candidates looking to build an international career in a stable and multicultural company environment while experiencing life in one of Portugal's most vibrant and affordable cities.

Language: Dutch + English (C1)

Location: Porto, Portugal / On-Site

Schedule: Monday–Sunday | 24/7 Rotative Shifts

Days Off: 2 Rotative Days

Relocation Support: Available for Candidates with Work Permit

What You'll Do

Support customers via phone, email, and chat

Resolve inquiries efficiently while maintaining high customer satisfaction

Work with internal tools and systems to provide accurate solutions

Collaborate with multicultural teams in a customer-focused environment

What We're Looking For

Fluent Dutch and strong English communication skills

Customer-oriented mindset and problem-solving abilities

Flexibility for rotational schedules, including occasional night shifts

EU citizenship or valid Portuguese work authorization

Compensation&Benefits

1,100€ gross salary paid over 14 months

Attendance Bonus: 150€ paid over 11 months

Relocation support for eligible candidates with work authorization

International and fast-paced work environment

Career growth opportunities within a global organization

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