Technical Service Specialist– Volkswagen Germany (m/f/d), Zuidwolde

At

Axalta , we develop, manufacture and support innovative coating systems that protect and enhance products worldwide. For our

Volkswagen customer site in Germany , we are looking for a

Technical Service Specialist

who will act as the technical interface between Axalta and the customer, ensuring flawless application, quality, and continuous improvement of our products in production.

Your Role You will be responsible for the execution, monitoring, and optimization of Axalta product application at the customer plant, ensuring stable processes, high product quality, and strong technical collaboration with the customer.

Key Responsibilities

Ensure strict compliance with Environment, Health&Safety regulations on site.

Provide technical direction and hands‑on support to Axalta and customer teams regarding Axalta products and application processes.

Optimize application and process setups for best possible product performance.

Respond to complex technical questions and process‑related issues.

Analyze product and process data and propose quality improvement measures.

Monitor and adjust product properties (e.g. viscosity, pH value) and application parameters as required.

Track key quality indicators (appearance, gloss, color measurement, etc.) and implement corrective actions.

Analyze product defects and document quality incidents.

Support the introduction of new Axalta products, including full technical documentation.

Represent Axalta in technical customer meetings.

Prepare accurate technical reports and demand‑planning related data (forecast, consumption, stock levels).

Manage material stock and ordering to ensure uninterrupted production.

Collaborate closely with Axalta and customer technical and manufacturing teams.

Take on additional reasonable responsibilities as required.

Your Profile

University degree (preferably in a technical discipline).

Strong knowledge of EHS regulations.

Solid understanding of Axalta products and application methods.

Experience with coating measurement systems (e.g. WaveScan, color position, gloss, hardness).

Proven experience in problem solving, root cause analysis, and color adjustments.

Strong communication skills across all levels of a customer organization.

Structured, self‑motivated team player with a hands‑on mindset.

Mobility&Working Style

Flexibility in working days and hours.

Willingness to travel as required.

What We Offer

A key technical role supporting one of Axalta’s most important OEM customers.

A collaborative, international working environment.

Opportunities to grow your expertise within a global coatings leader.

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