Opportunity Management Specialist, Heerlen

About the Role

We are looking for a proactive and adaptable Opportunity Management Specialist to join our dynamic team. In this role, you will support daily operations across the Netherlands and Belgium/Luxembourg. The role requires frequent switching between tasks, handling both operational processing and customer communication (phone and email), while maintaining a high level of accuracy in a fast-paced environment. If you are a French-speaking professional with strong emotional intelligence and a natural sense of empathy, you could be a great fit for our team.Key Responsibilities

Process daily pump and sensor orders, warranty forms and WeCare registrations. Handle phone-based communication mainly with people with diabetes, wholesalers and healthcare providers. Collaborate internally with teams such as Sales, Marketing, Customer Service, and Product Support. Ensure timely and accurate handling of incoming requests.Actively monitor and follow up on open opportunities to ensure sales progression. Ensure a high level of service quality and customer satisfaction in all interactions. Profile We Are Looking For

Proactive and able to take ownership. Comfortable in a fast-changing, dynamic environment. Strong team player with a collaborative mindset. Able to switch quickly and easily between tasks and priorities. Structured and solution-oriented. Able to combine daily operations with customer service. Required Skills&Qualifications

3+ years relevant experience. Bachelor's degree. Strong oral and written skills in Dutch, English and French. Strong communication skills, especially over the phone, with the ability to demonstrate empathy when interacting with customers. Proactive mindset with the ability to adapt quickly to change.Team-oriented attitude with openness and collaborative spirit. Comfortable working in an operational, detail-oriented environment with a significant amount of manual tasks. Assessment will be part of the recruitment process. Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits&Compensation

MiniMed offers a competitive salary and flexible benefits package. EEO Statement

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. MiniMed participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

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