Sales Support Officer, Hengelo

About Us The Customer Service Center is responsible for providing various services to our customers worldwide. Are you a commercial talent with strong coordination and administrative skills? Can you effortlessly switch between different departments and streamline processes? Then this position is perfect for you!

Location: Hengelo, Netherlands

About The Job Within the Services segment, you will play a crucial role as a Sales Support&Process Coordinator. In addition to supporting sales for projects, you will coordinate the pricing process and act as a point of contact within the organization. You ensure that price lists are efficiently processed and aligned with market trends and historical data. You build a network to understand and optimize the various aspects of the process, so that price lists become more consistent and reach the customer faster. This role requires a high degree of independence, confidence, and self‑reliance to approach this as a project with a clear beginning and end.

Processing price lists by requesting cost prices and determining sales prices based on market trends and competitiveness;

Ensuring commercial, attractive, and profitable offers for bids and projects;

Proactively monitoring and tracking the progress of price lists to ensure they meet customer expectations and updating them as needed;

Participating in bid meetings and working groups where price lists are established;

Optimizing the internal process to provide faster pricing to customers;

Building a network to gain insights into the pricing process and organize it efficiently.

About You

Has an HBO level of thinking and working;

Is analytical, process‑oriented, and administratively strong;

Is service‑oriented with good communication and commercial skills, and solution‑oriented thinking;

Is interested in working in a technical, international environment and eager to learn more about it;

Can get people on board with plans and changes;

Collaborates with various departments, such as sales, product teams, costing&pricing team, and project managers;

Has experience in improving internal efficiency;

Is proficient in at least Dutch and English, both spoken and written;

Is stress‑resistant and works accurately;

Possesses a high degree of independence, confidence, and self‑reliance to manage projects from start to finish.

What’s In It For You

You will be part of a dynamic team in a high‑tech, innovative, international environment;

The opportunity to grow within the organization, for example in technical, management, or international areas;

Room for personal development and initiative;

A modern workplace with attention to a good work‑life balance and flexibility;

40 vacation days per year, travel allowance, and the possibility to personalize employment conditions, such as buying/selling hours, internet costs, bicycle plan, company fitness, union contribution, or relocation costs.

Diversity Statement We actively support a working pattern that suits your lifestyle and helps you reach your ambitions. That means that equal opportunities, inclusion and an informal culture are integral to our success. It also means that your well‑being and happiness matter to us! That’s why we offer you the flexibility to do what’s important to you; whether that’s part‑time hours, job sharing, remote working, or the ability to flex your start and finish times.

Security Requirements In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in The Netherlands and employment and/or education history. Some vacancies may require a security clearance which can require further evidence to be provided. For further details of the evidence required to apply for security clearance please refer to the General Intelligence and Security Service.

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