Application Manager (POS), Hilversum

We’re looking for a self‑starter with a pro‑active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery. You’ll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM&Loyalty, but you may flex across channels as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.

What You’ll Do

Partner with Product Owners on application management

Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms

Provide store/business support, coordinate incident resolution, and document

Assist with Testing, validate fixes, and support release/readiness and hyper‑care

Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction

Contribute to lightweight requirements/acceptance criteria and operational documentation

Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team

What You Bring

Retail / omnichannel background with a solid grasp of store&digital workflows

A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure

Analytical mindset and problem‑solving skills; comfortable digging data

Experience with commerce and preferably integrations

Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator

Flexibility to rotate across CRM&Loyalty as well as POS, OMS, Webshop/App when needed

Agile experience

Nice to have

Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.

What We Offer

25 days of annual leave, with the option to buy or sell up to 4 additional days

Hybrid work model, combining office and remote working

Possibility to work from abroad for up to 2 weeks per year

An international work environment, working with teams across different countries

Travel allowance to support commuting costs

Access to the Hunkemöller Academy for professional development

25% employee discount on all Hunkemöller products

At Hunkemöller, you will be part of a collaborative environment where business and IT work closely together to support our retail and omnichannel setup. Please note: We take care of our recruitment directly at Hunkemöller. For this reason, we kindly ask agencies not to reach out, and applications sent by email cannot be considered. If you’re interested in this role, we’d love to receive your application via our official career channels.

#J-18808-Ljbffr