Application Manager (CRM), Hilversum
Application Manager (CRM), Hilversum
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1200 Hilversum, Nederland -
Geplaatst op: minder dan een maand geleden
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Onthouden -
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Advertentietekst
We’re looking for a self starter with a pro‑active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery. You’ll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM&Loyalty, but you may flex across channels as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.
What You’ll Do
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What You Bring
Retail / omnichannel background with a solid grasp of store&digital workflows
A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills; comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
Flexibility to rotate across CRM&Loyalty as well as POS, OMS, Webshop/App when needed
Agile experience
Nice to have Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.
What We Offer
25 days of annual leave, with the option to buy or sell up to 4 additional days
Hybrid work model, combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment, working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller Academy for professional development
25% employee discount on all Hunkemöller products
#J-18808-Ljbffr
What You’ll Do
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What You Bring
Retail / omnichannel background with a solid grasp of store&digital workflows
A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills; comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
Flexibility to rotate across CRM&Loyalty as well as POS, OMS, Webshop/App when needed
Agile experience
Nice to have Confluence, basic SQL or Postman, experience with marketing automation or loyalty engines, familiarity with release/change management.
What We Offer
25 days of annual leave, with the option to buy or sell up to 4 additional days
Hybrid work model, combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment, working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller Academy for professional development
25% employee discount on all Hunkemöller products
#J-18808-Ljbffr
Belangrijke informatie
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BedrijfsnaamHunkemöller -
PositieApplication Manager (CRM)
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Melden -
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Wees op je hoede, als het salaris voor de baan veel hoger is dan gebruikelijk.
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Meer informatie over deze advertentie
Application Manager (CRM) is geplaatst in de Hilversum overige banen rubriek op Locanto.
Voor Hilversum zijn er geen andere advertenties in deze rubriek.
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