Senior Collections Analyst, Hilversum

Key Responsibilities

Monitor customer accounts, ensuring timely collection of outstanding invoices. Contact clients via phone, email, or other channels to negotiate payment agreements. Track aging reports and generate alerts for accounts at risk. Record and update payment commitments and collection activities in the system.Coordinate with the commercial team to resolve billing disputes or payment issues. Escalate critical cases to Global AR or the legal department when necessary. Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance. Meet management indicators (DSO, recovery rate, aging, etc.).Requirements

Technical degree, technologist, or bachelor’s degree in Business Administration, Finance, Accounting, or related fields. Minimum of 2 years of experience in credit and collections. Knowledge of portfolio analysis, collection management, and basic financial indicators. Intermediate-advanced Excel skills and ERP systems (NetSuite).Strong communication and negotiation skills. Intermediate/advanced English. Core Competencies

Organization and time management. Results-oriented with strong focus on targets. Attention to detail and analytical thinking. Proactivity and ability to work under pressure. Excellent communication and customer service skills. We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.

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