Senior HR Generalist, Hoofddorp

About BYD BYD is a leading, high-tech multinational based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit, and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions, BYD is dedicated to building a zero‑emission ecosystem.

BYD Europe BV, located in Schiedam, Netherlands, is the marketing and sales HQ of BYD Co., Ltd., based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all‑electric cars, all‑electric buses, and all‑electric forklift trucks.

Our Purpose is to build a zero‑emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.

Department: Human Resources

Reports To: HR Manager

Location: Hoofddorp Netherlands

Employment Type: Full‑Time

About the role We are looking for an experienced and hands‑on Senior HR Generalist to join our HR team and play a key role in shaping a positive employee experience while ensuring strong HR operations, employee relations, and compliance practices.

This is a highly impactful role where you will be involved in end‑to‑end HR operations, complex employee relations cases, works council collaboration, and HR policy&process improvement, working closely with the HR Manager and cross‑functional teams.

If you enjoy solving complex HR challenges, working closely with people, and driving meaningful improvements in a dynamic environment, this role is for you.

Responsibilities: HR Operations&Employee Experience

Provide daily HR operational support and handle employee inquiries to ensure efficient and smooth HR service delivery; manage the HR Support mailbox and take full ownership of end‑to‑end case resolution, ensuring timely response and effective closure of employee requests.

Support the HR Manager in daily HR operations and ensure the effective execution and delivery of key HR initiatives.

Support full‑cycle HR processes, including recruitment, onboarding, and offboarding.

Collaborate with the team to design and implement employee engagement and employee care initiatives, enhancing employee experience and engagement.

Manage vendor contracts and maintain supplier relationships to ensure compliant and efficient cooperation processes.

Provide support during critical business periods to ensure continuity of HR operations.

Employee Relations&Risk Management

Manage complex employee relations cases (including labor disputes), oversee end‑to‑end case handling, and develop solutions to mitigate employment risks.

Support the handling of sensitive and high‑risk employee cases by providing professional guidance to ensure compliant and effective resolution.

Continuously improve employee relations processes by identifying potential risks and proposing improvement initiatives.

Maintain regular communication and collaboration with works councils, ensuring effective and constructive working relationships.

Leverage works council channels to support employee engagement initiatives, satisfaction improvement, and culture‑building programs, strengthening employee belonging and organizational cohesion.

Compliance&Policy Management

Participate in the development, review, and optimization of HR policies and procedures (including employee handbook) to ensure compliance and alignment with business needs.

Drive the implementation of HR policies across the organization and continuously improve execution effectiveness.

Data&Reporting Support

Support HR data collection, consolidation, and analysis, and prepare reports to provide insights for HR decision‑making and continuous improvement.

Project Management&Cross‑functional Collaboration

Support the execution of key HR projects (e.g., employee benefits optimization, compliance initiatives), ensuring timely and effective delivery.

Coordinate cross‑regional and cross‑functional HR matters, facilitating collaboration and driving efficient resolution of complex issues.

Team Support&Capability Development

Guide and support HR Specialists in their daily work through knowledge sharing and capability building, contributing to overall team performance and operational efficiency.

Required skills, qualifications, and experience:

Bachelor’s degree or above in Human Resources, Business Administration, Psychology, or a related field.

5–8 years of relevant HR experience, with solid experience in HR operations and employee relations.

Strong knowledge of labor laws and HR policies, with proven ability to independently handle complex employee relations cases and labor disputes.

Strong communication, coordination, and problem‑solving skills, with the ability to manage sensitive and complex situations.

Proven project management skills with the ability to deliver results in a fast‑paced, multi‑tasking environment.

Strong data literacy with the ability to support HR decision‑making through data analysis.

Experience in cross‑functional and cross‑regional collaboration within complex organizational environments.

Experience working with works councils or in multi‑country HR environments is a plus.

Proficiency in English is required; proficiency in Chinese or Dutch is considered a plus.

We offer:

Performance and experience‑based competitive remuneration, pension plan.

25 holidays + option to purchase 5 extra holidays.

Commuting allowance.

Department&company‑wide teambuilding events.

An exciting opportunity to be part of the European transition to zero‑emissions transportation and the decarbonization of the economy.

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