Customer Service Supervisor, IJmuiden
Customer Service Supervisor, IJmuiden
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1950 IJmuiden, Nederland -
Geplaatst op: minder dan een week geleden
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Onthouden -
Delen
Advertentietekst
Lineage
is the world’s largest and most innovative provider of temperature‑controlled logistics solutions.
Location and Role We are currently hiring a
Customer Service Supervisor
at our Velsen location.
Responsibilities
Lead, coach and develop the Customer Service team.
Ensure efficient daily management of the department and optimal allocation of personnel and resources.
Monitor progress and quality of work and operationally support as needed.
Analyze results and report KPIs to customers and internal stakeholders.
Conduct performance and development discussions and contribute to employee development.
Identify and implement improvement processes and cost‑saving initiatives focused on operational excellence.
Ensure optimal customer satisfaction and maintain good relationships with customers, suppliers and internal departments.
Translate customer needs and operational analyses into improvements in service delivery and processes.
Collaborate with other departments within Lineage to ensure a uniform, customer‑focused service.
What we are looking for We are looking for a coach‑style leader who derives energy from coaching people and improving processes. The ideal candidate can set priorities, maintains an overview in a dynamic environment and thinks solution‑oriented.
Has a higher professional education level and experience in a managerial role within Customer Service or a similar environment.
Focuses on coaching, motivating and developing employees.
Has experience in a Customer Service environment and an affinity for logistics service provision.
Is familiar with various systems and process optimization.
Is solution‑oriented, communicative and quality‑focused.
Maintains overview and can set priorities even in hectic situations.
What you get
A market‑conform salary based on your knowledge and experience.
Good secondary employment conditions.
The opportunity to make an impact within a growing and international organization.
An inspiring work environment where collaboration, development and innovation are central.
Ample opportunities to further develop yourself within Lineage.
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is the world’s largest and most innovative provider of temperature‑controlled logistics solutions.
Location and Role We are currently hiring a
Customer Service Supervisor
at our Velsen location.
Responsibilities
Lead, coach and develop the Customer Service team.
Ensure efficient daily management of the department and optimal allocation of personnel and resources.
Monitor progress and quality of work and operationally support as needed.
Analyze results and report KPIs to customers and internal stakeholders.
Conduct performance and development discussions and contribute to employee development.
Identify and implement improvement processes and cost‑saving initiatives focused on operational excellence.
Ensure optimal customer satisfaction and maintain good relationships with customers, suppliers and internal departments.
Translate customer needs and operational analyses into improvements in service delivery and processes.
Collaborate with other departments within Lineage to ensure a uniform, customer‑focused service.
What we are looking for We are looking for a coach‑style leader who derives energy from coaching people and improving processes. The ideal candidate can set priorities, maintains an overview in a dynamic environment and thinks solution‑oriented.
Has a higher professional education level and experience in a managerial role within Customer Service or a similar environment.
Focuses on coaching, motivating and developing employees.
Has experience in a Customer Service environment and an affinity for logistics service provision.
Is familiar with various systems and process optimization.
Is solution‑oriented, communicative and quality‑focused.
Maintains overview and can set priorities even in hectic situations.
What you get
A market‑conform salary based on your knowledge and experience.
Good secondary employment conditions.
The opportunity to make an impact within a growing and international organization.
An inspiring work environment where collaboration, development and innovation are central.
Ample opportunities to further develop yourself within Lineage.
#J-18808-Ljbffr
Belangrijke informatie
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BedrijfsnaamLineage -
PositieCustomer Service Supervisor
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Melden -
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Meer informatie over deze advertentie
Customer Service Supervisor is geplaatst in de IJmuiden klantenservice, callcenters rubriek op Locanto.
Op dit moment is dit de enige advertentie in deze rubriek onder IJmuiden.
Geïnteresseerd in meer? Verbreed je zoekopdracht om advertenties in nabijgelegen gebieden van IJmuiden. te bekijken. Dit omvat klantenservice, callcenters in Haarlem, Beverwijk en Heemstede. In totaal zijn er 25 advertenties binnen een straal van 15 km voor deze rubriek. Als je deze advertenties wilt bekijken, klikt u hier.
