Work in Portugal - Customer Care/Dutch Market (Remote Job …, Leiden

Want to Relocate to Portugal? We are looking for Dutch-speaking talents who want to build a career in

Customer Operations&

International Support

while working in a diverse, multicultural environment in Lisbon.

Position:

Customer Support Representative Location: Remote in Portugal Market:

Dutch-Speaking Your Main Responsibilities

As part of the Customer Service Operations team, you will: Respond to customer requests via email, chat, contact forms, and calls Handle support tickets related to general queries, refunds, or incomplete services Call users to speed up case resolution and improve communication Perform back-office tasks that may involve outbound callsConduct outbound calls to promote products, collect feedback, and support customer success Maintain accurate records using CRM tools Achieve performance goals and respect deadlines Provide operational feedback and elevate cases when needed Salary Package With&Without Accommodation

Whats Offered

Salary: Up to 2000+performance&complexity bonus gross/monthly (14 salaries per year) Relocation Support (exceptional, for candidates moving from abroad) Accommodation Option: Studio apartment in a company shared buildingfor up to 12 months

Working Conditions

40 hours/week + 1 hour lunch break 22 vacation days per year If you work on a Portuguese public holiday, you receive a compensation day Why Portugal? A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance. Want to apply or learn more? Feel free to message me!

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