IS/IT Project Manager for Custumer Support (Eindhoven), Leiden

Overview

An opportunity for an

EIS/IT Project Manager for Customer Support

has arisen within Airbus Defence and Space, Eindhoven (Netherlands). The selected candidate will join the Information Management Team. Working in IM means engaging with global trends such as digitization, innovation and new ways of working. Responsibilities

Participating in all phases of a project/service: Participating with the customer in the requirement definition. Developing functional analysis to describe the new functionalities. Assisting the development team in preparing customer documentation and training. Preparing, validating and testing operational procedures related to the subject product or service.Ensuring training to the helpdesk and organizing the training. Preparing and managing the system for entry into service. Monitor and control team members and activities. 3. Assist the customer in day-to-day work issues: Coordinate the development teams in the service/support. Evaluate and resolve customer queries and demands.Capture and analyze the customer request. Propose evolutions in the tools based on the customer operative. Skills

Engineering degree. Information Systems: Less than 3 years. Project management: Less than 3 years. Soft skills: Communication, lifelong learning. Spanish and English: Advanced. Nice to have: software Maximo. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.This job requires an awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company

Airbus Netherlands B.V. Contract Type:

Permanent Experience Level:

Professional Job Family:

Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is committed to equal opportunities for all and will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation should be reported to the relevant contact.

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