Store Manager, Tommy Hilfiger Kids - Lelystad Outlet

About the Role

Our stores are the life and soul of our business and the main touch points with our ever‑evolving consumer base. As retail continues to evolve, we believe that for all other parts of the chain to work, our stores must set the tone of what our brands are all about. Responsibilities

Partner with the store management team to build on business opportunities and achieve company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion rate, wage and expense control, shrinkage, mystery shops, store audits and profitability. Identify opportunities and collaborate with others to grow the business or improve performance.Consistently foster a positive store experience by treating all customers and staff members fairly and consistently. Ensure“door‑to‑floor” best practices, visual merchandising directives and standards for the sales floor and back room are executed; continually review standards for clarity and consistency.Communicate regularly with the buying team to ensure correct stock levels and demographically appropriate stock. Analyze store‑level reports and create action plans to improve results. Communicate with staff daily on individual sales goals and key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.Manage manpower planning, identification, recruitment, interviewing, hiring and orientation processes. Provide training and coaching for employees (daily, weekly and monthly) and ensure it is appropriately documented. Lead weekly management meetings and other staff meetings; participate in regional meetings.Make commitments and decisions on available information even under stressful and changing conditions. Set challenging but attainable goals with an emphasis on service quality, customer satisfaction and financial performance. Coordinate appropriate action plans while considering consequences and budget decisions.Convey clear ideas and goals, manage the implementation of ideas and measure achievable results. Create energy and excitement around shared goals and values. About You

Progressive retail experience. Store management experience in the service or retail industry. Extensive experience delivering a high level of customer service in a brand retailer. Previous retail operations, budgeting, planning, sales and people management experience. Effective communication skills with the ability to build relationships easily.Team player who recognises and celebrates the contributions and achievements of others. Confidence in giving feedback that promotes positive behavioural change. Strong people‑management skills with the ability to resolve conflict and unproductive disagreements. Ability to work well with change and adapt quickly to pace.Energetic and authentic presence on the shop floor. About What We Offer

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates. That is why we are committed to providing a competitive and comprehensive benefits programme that offers the protection, peace of mind and flexibility designed to support our associates– both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent fromevery walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.Equal Employment Opportunity

PVH Corp. or its subsidiary ("PVH") is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factorssuch as skill, ability, educational background, work quality, experience and potential.

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