Customer Advisor with Dutch (Relocation to Sofia), Valkenburg

Relocate to

Sofia

and start your professional journey with

Concentrix

on

Hybrid

role with

Dutch .

Join our team as

Customer Advisor

and give a chance to your soft skills to a make the world a better place.

Key Responsibilities

Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications

Manage written requests from the customers and ensure seamless direct debit processes

Provide excellent customer service while maintaining the standards of administrative tasks

Requirements

Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)

Great communication skills and sharp eye on details

Computer skills including software's and tools

Good analytical and organizational skills

Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)

What do you get from us?

Competitive salary -

2045,17 Euro Gross

Relocation Package Support (2 weeks of accommodation, advanced payment and more)

Comprehensive initial training and onboarding (fully paid by us)

Professional Development and Career Navigation programs to map out the steps in your desired development

Health and Wellbeing initiatives

Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more

Convenient office location, close to bus stations and the metro

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer.

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!

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