HR Representative - Italian and French, Maastricht

Nordson , a global leader in precision technology, is seeking a highly motivated and talented

HR Representative - Italian and French

to join our international

HR Services EMEA

team from

Italy - remote based.

We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary Of The Role You will provide human resources support to our internal customers in EMEA, focusing on languages in Italian, French, and English, and may assist with translation support for policies and documentation. Providing first‑line support to employees, managers, and other customers, you will process day‑to‑day HR inquiries and transactions received through various channels with a strong focus on excellent customer service. You will use a Case Management tool to enter, track, and respond to all activities efficiently, professionally, and in a welcoming manner; deliver first‑call resolution and provide high‑quality customer support that meets expected service levels and business performance goals; and proactively identify and recommend improvements on processes, procedures, and system functionality as partof continuous improvement efforts.

As our team member you will perform various HR tasks, including:

Pre‑employment activities

Coordination of incoming and outgoing employee administration

Employee and HRIS data administration

Employee issues/inquiries on benefits, HR policies, compensation, etc.

Leave of absence and vacation administration

Training inquiries

Generation of HR related reports

Your Education And Experience

Bachelor background in Human Resources or similar

Minimum of 3 years’ related experience in a service environment; HR Shared Services or HR Operations experience preferred

Experience in a manufacturing environment beneficial

Knowledge of Italian labor law required

Experience with case management system beneficial

Your Skills And Abilities

Native or business‑level proficiency (verbal and written) in Italian and French; business‑level proficiency in English; basic Spanish is a plus

Outstanding customer focus including empathy, compassion, and service orientation

Adaptability and flexibility, including openness to change and strong detail orientation

Excellent process orientation and savviness with technology, including use of web‑based platforms and case management systems

Ability to take ownership of tasks and work in a team environment to continuously improve results

Broad overview and knowledge of HR Operations and the employee life cycle are a plus

General knowledge of HR policies, processes, practices, and employment laws

Strong verbal and written communication skills

Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.

About Nordson At Nordson, we understand that diversity and inclusion are vital to our success, and we are committed to creating a culture of belonging for all employees. We are an equal‑opportunity employer and welcome candidates of all backgrounds, experiences, and perspectives to apply. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity, and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

Interested? If you are looking for an exciting opportunity to join an organization which values an inclusive and diverse workplace, please apply online with your CV.

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