Slovak-speaking customer care specialist at Action HQ in …, Zwaagdijk-Oost

Overview

Looking for an international role? Start as a Slovak-speaking customer care specialist at Action and earn€14.71 to €16.00 per hour. Wat ga je doen? As a Slovak-speaking customer care specialist at Action's headquarters in Zwaagdijk-Oost, you'll help customers with questions, requests, and issues. You'll communicate through phone, email, and chat, ensuring every customer gets a clear and helpful answer. You'll also coordinate with suppliers and logistics partners to keep everything running smoothly behind the scenes. You'll be part of an international team where collaboration is key, and you'll have the chance to grow your skills while making a real impact on the customer journey.

Responsibilities

Answering customer questions via phone, email, and chat;

Providing solutions to customer issues;

Communicating with suppliers and delivery partners;

Following up on ongoing requests;

Registering customer interactions in systems;

Contributing to a positive customer experience.

About the company You'll be working at Action's international headquarters in Zwaagdijk-Oost. The company is known for its strong growth, international culture, and focus on customer satisfaction. You'll join a team where your input matters and where you can develop yourself.

Who are you? You enjoy helping people and communicating with customers. You are positive, proactive, and solution-oriented. You stay calm under pressure and like working in a fast-paced environment.

What we offer

Salary between€14.71 and €16.00 gross per hour;

Part-time role within an international retail company;

Opportunity to develop your customer service skills;

Possibility to work partly from home;

Travel allowance based on company policy;

A supportive and international team.

What we ask

Fluent in Slovak and English;

Available to start immediately;

Strong communication skills;

Customer-focused and solution-driven;

Available for a temporary maternity cover (with possible extension).

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