Freelance Service Delivery Manager, Zwaagdijk-Oost

I’m currently partnering with one of Europe’s fastest-scaling retail businesses on a particularly challenging Service Delivery Manager search.

This is NOT a traditional ITIL-heavy SDM role.

The environment is fast-moving, highly operational, and constantly evolving. They need someone who can combine:

Service Delivery

Delivery Management

Stakeholder Management

Operational Coordination

Digital / Marketing Technology

Tactical&Strategic Thinking

International market launches

What they’re really looking for:

Hands-on mindset

Comfortable with operational/admin workload

Able to work through ambiguity&shifting priorities

Strong bridge between business&technology

Someone who takes ownership and drives outcomes

This is NOT a:

ServiceNow

Marketing Technology

Operational Delivery

High-growth / scaling businesses

Dutch speaking is strongly preferred.

The team itself described the environment as:

“High pace, organised chaos, but full of opportunity.”

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