Fulltime Polish speaking customer support employee near Hoorn!, Zwaagdijk-Oost

As a full-time Polish speaking customer support employee at Action's headquarters, you will be responsible for assisting customers with various questions and requests through phone, email, and chat, ensuring every customer receives a clear and efficient solution.

You will work in a fast-paced, international environment where you interact with customers, suppliers, and internal teams. You ensure that issues are followed up properly and that communication remains clear and professional. Your goal is to provide a smooth customer journey and contribute to a high level of service.

Responsibilities

Respond to customer inquiries through multiple channels (phone, email, chat)

Provide accurate and helpful solutions

Collaborate with suppliers and logistics partners

Monitor ongoing requests and ensure follow‑up

Update systems with customer interactions

Maintain a high level of customer satisfaction

Company You will be part of Action's international headquarters in Zwaagdijk‑Oost. The organization is known for its fast growth, customer focus, and collaborative working environment. You will join a diverse team where development and teamwork are key.

Qualifications and Requirements

Fluent in Polish and Dutch or English on a high level

Available to start immediately

Strong communication skills

Customer‑focused and solution‑oriented

Flexible availability for a temporary position or full‑time schedule

Organised and able to work well under pressure

Benefits

Salary between€14.71 and €16.00 gross per hour (€15.00–€17.00 per hour in additional info)

Full-time role within an international retail company

Flexible working conditions, including remote options

Travel allowance based on company policySupportive and international team environment

Working Hours&Employment

Hours per week: 32 - 38

Employment type: fulltime (starter and experienced roles available)

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