Benelux Sales&Operations Leader - Hybrid, Nieuwegein

Work for a global leader in innovative outdoor solutions. Lead teams&improve processes.

Firmenprofil A long-established, globally recognized manufacturer of innovative outdoor and garden equipment with a strong focus on sustainability and technological advancement. They operate across consumer and professional segments and emphasize efficiency, quality, and continuous improvement across their supply chain and customer experience.

Aufgabengebiet

Lead and manage teams across customer service, supply chain, marketing operations, and product support

Optimize processes and improve collaboration between internal departments

Oversee the full order-to-delivery process and inventory management

Monitor and improve KPIs, SLAs, and overall customer satisfaction

Manage demand planning, forecasting, and logistics follow-up

Coordinate claims, returns, service requests, and invoicing

Act as key contact for factories, supply chain partners, and internal stakeholders

Anforderungsprofil

Proven experience in customer service, supply chain, and operational processes

Strong leadership skills with the ability to coach and connect teams

Skilled in process improvement and driving efficiency

Experienced with ERP/CRM systems and data analysis (Excel)

Fluent in Dutch and English (French is a plus)

Resilient, organized, and able to prioritize in a fast-paced environment

Vergütungspaket

Challenging and varied role in an international environment

Opportunity to lead cross-functional teams and drive impact

Competitive salary and benefits package

Hybrid working model

Laptop and phone provided

Good pension scheme

Staff discount on products

Kontakt Referenznummer: JN-052026-7018889

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