Senior Product Manager, Examsoft (USA Remote), Nijkerk

Senior Product Manager - Examsoft (USA Remote)

Full-time

TurnItin

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

This role will be responsible for supporting the assessment needs of exam administrators and exam takers. The Senior Product Manager will be responsible for defining the product roadmap and prioritizing the product backlog, informed by understanding user needs, market demands, and our overall company strategy. This includes new feature development, enhancements, problem management, and collaboration/integration with cross-product initiatives. The Senior Product Manager will collaborate closely with the Development team, assisted by the Associate Product Manager, to drive development execution.

Develop subject matter expertise about the assessment platform

Develop a deep understanding of client needs and competitive pressures to inform decision-making

Lead definition of Epic-level requirements and detailed user stories, in collaboration with Design and Engineering teams, and with support of Associate Product Manager

Maintain prioritized Epic-level roadmap and Story-level backlog in support of overall business objectives

Triage problem management escalations, providing feedback on prioritization and approach to expedite resolution

Collaborate with the rest of the Product Management team to coordinate dependencies and ensure alignment across related projects

Work with Program Manager to plan and execute go-to-market activities, including internal and external communication and training

Seek out and leverage feedback, including client interviews and usage data, to measure success and drive additional iterations

Manage an Associate Product Manager to assist in responsibilities outlined above, potentially growing the team over time through future phases of projects

Qualifications

Experience managing product roadmaps, especially in Jira/Confluence

Ability to lead collaborative design sessions with UX and technical teams

Ability to manage a small team

Ability to lead internal and external presentations/trainings

5-10 years experience as a Data Analyst, Product Owner, or Product Manager

Experience working with Software as a Service

Bachelor’s or experience in BA/PM roles

Preferred

Experience working with Educational Technology, especially in Assessment

Experience working on software migration initiatives

Familiarity with existing ExamSoft or Turnitin products and services

Proficiency in G-Suite tools

Bachelor’s in Comp. Sci, Data, Education, or related field

Additional Information Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values Customer Centric

- We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

Passion for Learning

- We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

Integrity

- We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

Action&Ownership

- We have a bias toward action and empower teammates to make decisions.

One Team

- We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

Global Mindset

- We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

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