Service&Store Associate (Flex), Nijmegen

Responsibilities

Work in the store and deliver outstanding Swapfiets service to members;

You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;

Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;

You keep the shop clean, tidy and organized;

You will drive around the city by car to help our members;

Perform small bike repairs and preventive maintenance on our Swapfiets bikes on site and in the store, so our members can happily keep biking;

Swap out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse;

Qualifications

In possession of a driver's license (for a minimum period of 6 months);

Available to work a minimum of

20 hours per week

with availability on Saturdays;

Understand and speak English&Dutch;

Affinity with bikes and service;

Whether working independently or as part of a team, you always work successfully!;

Benefits

Your own Swapfiets

(lease);

Flexible

working hours/days possible. On weekdays and weekends;

A set salary of€17.10 per hour;

Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!;

Work fueled by purpose! We offer a lot of responsibility, challenging and dynamic work;

Learn bike skills on the job. No day is the same!;

Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);

No seasonal work - we work all year round!;

A fun working culture with flat hierarchies and a tight-knit team!;

Inclusivity Statement At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!

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