Onsite IT Support Engineer, Nijmegen

We are looking for a proactive and customer-focused Onsite IT Support Engineer. In this role, you will provide hands-on IT support for hardware, software, networking, meeting room technologies, and end-user services in a dynamic onsite environment.

Responsibilities• Resolve incidents and service requests through ServiceNow. • Provide 1st and 2nd line IT support to end users. • Install, configure, and decommission laptops, desktops, and other IT hardware. • Support onboarding and offboarding activities. • Perform data migration and device deployment support.• Manage inventory and stock of IT equipment. • Provide networking support, including patching and troubleshooting. • Support printers (toner/drum replacement and vendor coordination). • Assist with audio/video conference room support. • Coordinate with global IT teams for remote support and site-level projects.• Support lab and manufacturing environments. • Provide high-priority IT support to senior stakeholders and management. • Handle IT asset disposal and recycling processes.

What you bring• MBO degree or equivalent. • Minimum 2 years of experience in 1st and 2nd line IT support. • Strong customer service and communication skills. • Fluent in Dutch and English. • Experience supporting lab and tool PCs is a plus. • Hands-on mindset with strong troubleshooting skills.

If you would like to contribute to a fast-paced and technology-driven IT environment, while further developing your expertise in onsite support, infrastructure, and end-user services, we would love to hear from you!